Privacy Policy - Rabonacasinolive.com
This Privacy Policy describes how RabonaCasinoLive collects, uses, and discloses information that we obtain about visitors and users of our website, rabonacasinolive.com (the “Site”), and the services available through our Site (the “Services”).
1. Information We Collect
We collect information directly from individuals, from third parties, and automatically through the Site.
1.1. Information You Provide to Us
We collect personal information you provide to us, which may include:
Contact Information: Name, email address (support@rabonacasinolive.com), postal address, and telephone number (if provided).
Account Information: If you register for an account, we collect a username, password, date of birth, and identity verification documents as required by law.
Financial and Transaction Data: Details related to deposits, withdrawals, and wagering activity. We do not store full credit card details, which are handled by our payment processing partners.
Correspondence: Information you provide when you contact us with questions, feedback, or support requests.
Marketing Preferences: Your preferences for receiving marketing communications.
1.2. Information Collected Automatically
We automatically collect the following information about your use of our Site through cookies, web beacons, and other technologies:
Usage Data: Details of your access to and use of the Site, including traffic data, games played, logs, and other communication data and the resources that you access and use on the Site.
Device and Log Information: Your Internet Protocol (IP) address, operating system, browser type, device identifiers, and the dates and times of your visits.
Geolocation: Approximate location data derived from your IP address, necessary for regulatory compliance and fraud prevention.
2. How We Use Your Information
We use the information we collect, including your personal information, for the following purposes:
2.1. To Provide Our Services
To operate and maintain our Site, process your transactions (deposits and withdrawals), facilitate betting, and deliver the specific Services you request.
2.2. Customer Support and Communication
To communicate with you about your account, respond to inquiries, resolve issues, and provide technical support via email or live chat.
2.3. Legal and Regulatory Compliance
To verify your age and identity, conduct “Know Your Customer” (KYC) checks, prevent money laundering, fraud, and illegal activity, and comply with all applicable gaming and financial regulations.
2.4. Personalization and Marketing
To tailor the content, game recommendations, and promotions that we may send or display to you (where permitted by law or where you have opted in).
2.5. Improvement and Analysis
To better understand how users access and use our Site and Services, to diagnose and fix technical issues, and to evaluate and improve the security, stability, and functionality of our platform.
3. Disclosure of Your Information
We may share your information, including personal information, as follows:
3.1. Service Providers and Partners
We share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as payment processors, platform providers, IT consultants, and professional advisors.
3.2. Regulatory and Legal Authorities
We may disclose your information to comply with the law, a judicial proceeding, court order, or other legal or regulatory process, including submitting data to mandatory regulatory databases
